If you are locked out of your account or receiving an error message, follow the steps below to get back in quickly and securely.
Do Not Attempt Multiple Logins:
- Repeated failed login attempts may cause additional account security locks.
- Stop trying to sign in once you see the error message.
Gather Required Information:
Before reaching out to support, make sure you have the following details ready:
- Platform Name/Web address – The system or portal you’re trying to access
- Exact Error Message – A screenshot or the full text is preferred
- Steps Taken – Briefly describe what actions led to the error (e.g., “clicked ‘Sign In’ and entered my password,” etc.)
Contact Support:
Send an email to: ssosupport@daikincomfort.com
In your message, include:
- Your Full Name
- Email Address associated with your account
- Platform Name
- Error Message/screenshot
- Steps Taken that resulted in the lockout or error
Support Review & Next Steps:
- A support representative will review your request.
- You will receive further instructions, or a confirmation once your access is restored.
- Check your Inbox and Spam/Junk folders for replies.