If you need to remove a user from a platform-specific account, please follow the steps below to ensure the request is processed quickly and accurately.

Gather Required Information:
Before submitting your request, make sure you have the following details ready:
  • Platform Name – The platform from which the user needs to be removed
  • User’s Email Address – The exact email associated with the user’s account
  • User’s First and Last Name
  • Company Name – The organization the user is associated with
Submit Your Request ssosupport@daikincomfort.com

In your email, include:
  • Subject Line: User Removal Request – [Platform Name]
  • The required user details (listed above)
  • Any additional context if needed (e.g., immediate deactivation required, role change, etc.)
Processing and Confirmation:
  • A support representative will review and process your request.
  • You will receive a confirmation email once the user has been successfully removed.
  • Please allow standard processing time during business hours.